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Technical

Windows Service Packs

Filed under: Technical

Candy requires the latest service pack for the operating system that it is installed on. Security and other patches do not affect Candy. However, they do affect other tools that run in the same environment that Candy works in. For example, virus checking software. User’s are advised to keep their operating systems on the latest […]… read more

Candy on Citrix

Filed under: Technical

Major construction companies are running Candy on Citrix in Dubai, Australia and in the UK. There are many advantages to running in a virtual environment. From a Candy support and user experience point of view, Citrix solves the problem of low or intermittent bandwidth problems. Low quality networks, especially WAN or VPN networks, can cause […]… read more

Candy on Microsoft Virtual Desktop/Terminal Server and Citrix

Filed under: Technical

Candy runs successfully on these platforms. The advantage to Candy users is that network problems are removed. This is because only a ‘picture’ of the screen is sent to the user’s workstation. Everything else happens on the server or in the server farm. The advantage to IT management is centralised control of Candy and related […]… read more

Last Windows 2000 installation

Filed under: Technical

Candy version 2.00f was the last version that was Windows 2000 compatible. The last Candy client moved off Windows 2000 earlier this year. 2013 has also seen the movement of many users away from Windows XP. In fact, less that 15% of users are on this platform. Windows Visa does not feature in the user […]… read more

Validating Candy licenses online

Filed under: Technical

Over eighty percent of Candy users now validate their licenses online. This has removed much of the irritation of keeping Candy licenses registered. Usually a Candy license needs to be validated every three or six months. The system will warn users two weeks before the cutoff date. To validate the license, simply press the Validate […]… read more

Candy on Microsoft Virtual Desktop/Terminal Server and Citrix

Filed under: Technical

Candy runs successfully on these platforms. The advantage to Candy users is that network problems are removed. This is because only a ‘picture’ of the screen is sent to the users terminal. Everything else happens on the server or in the server farm. The advantage to IT management is centralised control of Candy and related […]… read more